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MoodMap

Privacy Policy

Effective Date: 01 December 2024

MoodMap ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully.

1. Information We Collect

We collect only the following information:

  • Email Address: Required for user registration, authentication, and to send updates, notifications, and marketing communications.

    • 2. How We Use Your Information

    We use the information we collect for the following purposes:

  • To create and manage your account.
  • To send you administrative and promotional emails.
  • To improve our service and respond to user inquiries.
  • To maintain the security and functionality of the service.

    • 3. Legal Basis for Processing

    We process your information based on the following legal grounds:

  • Your consent to use your information for specific purposes.
  • Performance of a contract between you and MoodMap.
  • Compliance with legal obligations.

    • 4. Payments and Financial Information

    We use Stripe to process all payments. We do not collect, store, or have access to your payment method details (such as credit card numbers). Stripe processes your payment information securely in accordance with their own privacy policy, which can be reviewed here.

    5. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us understand how you use our platform and improve our service.

    Types of Cookies We Use:

  • Essential Cookies: Necessary for the basic functionality of the platform, such as user authentication and session management.
  • Analytical Cookies: Help us understand how users interact with our platform by collecting information such as pages visited, time spent on the platform, and any issues encountered.

    • Managing Cookies: You can control the use of cookies at the individual browser level. If you choose to disable cookies, it may limit your use of certain features or functions on our platform.

    6. Disclosure of Your Information

    We do not share your personal information with third parties, except in the following circumstances:

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Consent: We may share your information if you give us explicit consent.

    • 7. International Data Transfers

    Your information may be transferred to and stored on servers located outside your country. We take appropriate measures to ensure that your data remains secure and is processed in accordance with this Privacy Policy.

    8. User Content on the Forum

    Users can voluntarily share their information on the forum. Please note that any information you post on the forum is visible to other users and may be publicly accessible. You are responsible for any personal information you choose to share on the forum.

    9. Your Rights

    Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete your information.
  • The right to object to or restrict our processing of your information.
  • The right to data portability.
  • The right to withdraw consent where we rely on your consent to process your information.

    • If you believe your rights have been violated, you may lodge a complaint with your local data protection authority.

    10. Children’s Privacy

    Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

    11. Governing Law

    This Privacy Policy is governed by the laws of United Kingdom, and any disputes arising under this policy will be resolved exclusively in the courts of United Kingdom.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the service after changes are made constitutes acceptance of the revised policy.

    13. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at support@moodmaplogs.com.